FAQ
Frequently Asked Questions - FAQ
1. What types of products do you sell?
We offer a wide range of products including:
- Home & Comfort Essentials
- Fashion & Accessories
- Beauty & Skincare
- Wellness & Lifestyle
- Food & Beverages
- Drinkware
- Gaming Electronics & Entertainment Gadgets
2. Do you ship across the United States?
✅ Yes! We deliver all across the United States.
🚚 FREE Shipping is available on all items except Electronics.
3. How long does delivery take?
- Orders are processed within 10~14 business days.
- Standard delivery takes 18~20 business days, depending on your location.
- Electronics may take slightly longer.
4. Do you offer international shipping?
🌎 Yes! We ship worldwide, with a primary focus on the United States.
5. What payment methods do you accept?
We accept:
- Visa
- MasterCard
- American Express
- PayPal
- Other secure payment options available at checkout
6. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can monitor your package in real time.
7. What is your return and refund policy?
- We offer a 30-day return policy.
- Items must be unused and in their original packaging.
- Electronics must remain unopened to qualify for return.
- For full details, please see our Refund & Return Policy.
8. Are my payments secure?
🔒 Yes! We use SSL encryption and trusted payment gateways to ensure your personal and payment information is fully protected.
9. Do you offer discounts or special deals?
💡 Yes! Check our Special Offers & Discounts section regularly for exclusive promotions.
10. How can I contact customer support?
📧 Email: sales@amirJhon.com
📅 Availability: Monday – Friday, 9 AM – 6 PM EST